As a part of DFCC Bank’s ongoing effort to enhance its digital service offerings via the bank’s dedicated website, the bank for everyone recently introduced a new income tax calculator tool. The debut of this tool complements the existing gamut of interactive services and tools made available to customers through their industry leading website.
This dynamic income tax calculator tool can be optimised according to the customer’s inputs. Values in LKR can be entered according to various forms of income which include employment, investment and business income. Additional fields such as other income and qualifying payments are also available for input, making the entire experience customer specific.
The collapsible fields also allow for customers to segregate each form of income. As a bank that understands the uniqueness of each customer’s income, the collapsible fields enable inputs to be made in sub categories such as rent, dividends and consultation income among many other options..
Customers are also given the preference to input the income as a monthly or annual figure. If the form of income is input as a monthly figure, the tool automatically converts the amount as an annual figure for the computation process. Any queries can be directly addressed via the tips options, which elaborates more on the process and how values should be input. Upon a successful calculation, the tabulated result can be printed or downloaded in a PDF format for the reference of the customer.
Voicing his thoughts on the reason behind the addition of this tool, Mr. Lakshman Silva, CEO of DFCC Bank had this to say, “The addition of this income tax calculator tool to our state-of-the-art website all comes down to customer convenience. In order to create a seamless digital experience for customers through our website, this tool is expected to be a method of value addition that complements our holistic digital approach, and leads us well on our way to becoming the most customer-centric and digitally enabled bank by the year 2025.”
The convenient tax calculator tool will be well received by many of the bank’s high income and affluent customers who earn above Rs. 250,000, thus falling into specific tax brackets. A significant proportion of these individuals tend to be DFCC Pinnacle, DFCC Prestige customers and Infinite and Signature cardholders together with existing and potential home loan customers with a loan value of over Rs. 5 Million.