Business News from Sri Lanka: A leading business trainer, Amintha Sugath De Silva, Chief Visionary Officer (CVO) of Vision 8 Academy received the ‘Best Trainer of the Year’ at the Business World International Organisation (BWIO) awards held recently at Hotel Taj Samudra.
The BWIO Awards recognize and rewards exceptional individuals and organizations for their spirit of business acumen and entrepreneurship and the outstanding contribution to the business world. The Business Awards celebrate business excellence as a platform that provides inspiration to businesses and sets benchmarks for best practices.
Amintha was rewarded by BWIO for conducting training concept “Customer Relationship Management & Cross-Selling” to over ten thousand (10,000) professionals in a single year to Banks, Finance Companies, Insurance Companies, FMCG’s, Hospitals in Sri Lanka and the Maldives.
Amintha is an ex -Banker with working experience at Sri Lankan Banks, Commercial Bank of Ceylon, Sanasa Development Bank and Dubai, UAE Banks, Middle East Bank, Emirates Bank, EmiratesNBD Bank.
Commenting on receiving this distinguished award, an elated Amintha said, “I have constantly focused on conducting unique training programs to my clients. I am extremely thankful to BWIO for believing in my contributions to the business world.”
BWIO aims to recognize the success and vitality of the global business sector empowering both the local and international business community. The awards are the most prestigious annual event of the organization honoring outstanding performers. This unique annual awards program has been established specifically to acknowledge, encourage and celebrate excellence amongst businesses and the community by giving them the opportunity to gain valuable exposure and well-deserved recognition for their ambitions.
The BWIO awards are the highest honor within the Asia Pacific region. The main goal of the Awards programme is primarily to help the Sri Lankan business sector to grow and prosper.
Customer Relationship Management (CRM) is a broad approach for creating, maintaining and expanding customer relationships.
CRM is the business strategy that aims to understand, anticipate, manage and personalize the needs of current and potential customers in an organization and build loyalty.
Over the years, Vision 8 Academy (V8A) has taken several initiatives to address these concerns and initiated programs on how CRM can be used by the present-day Dynamic Banking and Finance Company employees to provide superior customer service while enhancing the capability to cross-sell financial services and products to their customers.