Business News: Responding to flooding and landslides caused by tropical cyclone Amphan, Airtel Lanka helped its customers stay connected by providing free talk-time and data. The benefit was extended to customers residing in over 23 affected towns in the Nuwara Eliya and Ratnapura districts.
Commenting on the initiative, Airtel’s Chief Marketing Officer, Chandrashekhar Singh Chauhan stated: “We are deeply concerned about the well-being of our customers who have been adversely affected by these extreme weather conditions. Especially considering the fact that they have to deal with the twin impacts of the storm as well as the ongoing COVID-19 pandemic, Airtel felt it was an urgent priority to support our users to stay safe and stay connected during these difficult times.”
Airtel users from other parts of the country may also join the relief effort by recharging, sharing their credit or paying the bills of their friends and family member’s affected by the crisis using the ‘My Airtel’ App. As an added benefit, recharges completed on behalf of another customer, via the ‘My Airtel’ App, are also entitled to the same discounts and promotions which are already available to the users sharing their credit.
‘My Airtel’ is the free customer service app designed for Airtel subscribers in Sri Lanka. Through the app, subscribers may access their user accounts, track data usage, recharge, pay bills and enjoy music and movies – all within one integrated and easy-to-use platform.
About Bharti Airtel Lanka
Bharti Airtel Lanka (Airtel Lanka) commenced commercial operations of services in Sri Lanka on January 12th, 2009, and was the fastest operator to reach 1 million customers in the country. With its network footprint panned out across the nation and capturing strategic ranking positions in various areas in less than three years of operations, Airtel has emerged as Sri Lanka’s fastest expanding network, thus ensuring coverage across the whole island. Registered under the Board of Investment in Sri Lanka, Airtel provides digital mobile services which include voice and data services. To learn more, visit www.airtel.lk