Business News Update: Sri Lanka Telecom, as Digital Communications Partner for Sri Lanka’s Business Community, launched novel products recently at the SLT Digitastic Exhibition.
This novel product range is mainly recommended for hotels, restaurants, private hospitals, educational institutes, online clothing stores, real estates, and FMCG companies.
SLT launched “SLT BizChat” to its business community as a chatbot solution to streamline their customer care experience. Businesses could have their very own AI-based automated chatbot as the first point of communication between their customers as well as business.
The product offerings include various innovative components such as customized bots and interactive forms, SearchBot, InlineBot, Welcome-back Bot, Trained Bots, automatic lead routing, automated scheduling, and file uploading. Online payment and add to SLT bill facility, live chat possibility, multi-language translation (Sinhala, Tamil, and English), analytics, A/B testing, popular CRM direct integrations, multiple chatbots, and Facebook integration, are some of the additional features. It is important to note that for clients who subscribe for a period of 12 months, SLT would be providing relevant services free of charge for 2 months.
The newly introduced “PEO TV Biz” aimed at catering for the requirements of businesses, 5-15 TV points are required. The service would be provided over a single SLT Fibre connection. SLT has provided customers the opportunity to choose this service as per their requirements, on a number of connections and channel preferences for which, two package options namely Joy and Bliss are available. They also could add sports packs, movie packs or news packs, according to the preferred channel lists.
Hoteliga is a cloud-based hotel management system, sometimes referred to as a hotel Property Management System (PMS). Booking Engine, Payments Module, Invoicing Module, Housekeeping Module, and Customer Relationship Management Module are the key components of this product.
As Hoteliga is a cloud-based solution, no on-premise hardware is needed on the site. The facility is already integrated with Sampath Bank (Master and Visa) and the Nations Trust Bank (AMEX) payment gateways. Already integrated payment modules (eg. PayPal) and ready-made integration with online travel agencies (OTAs) such as Agoda, Booking.com, Expedia, Airbnb, and Hotels.com, are some of the other features of the product available with three package options.
Its cutting-edge technology and wider connection, make Sri Lanka Telecom the ideal business communication partner of the ever-increasing market world.
SLT Group comprises of a customer base of over eleven million, including multinational corporations, large and small corporate, public sector, retail, and domestic customers. The SLT Group provides a full range of ICT services in the areas of voice, data, broadband, TV and mobile and wholesale and enterprise solutions. SLT has been recognized by top Enterprises and SMEs in Sri Lanka as the best and most reliable ICT Solutions Provider.
The company was entrusted by other telecommunications operators as the wholesaler of choice and the best network provider. SLT Business Solutions’ encompasses the entire gamut of the next-generation voice, networking, data hosting, and managed services, to facilitate local enterprises and SME businesses to compete in the global arena.